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Overall Rating

4(44 reviews)88.6% of customers recommend this property

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Hands down my least favorite place I’ve ever lived.submitted by Max L. - |Recommended: NoMy first recommendation would be to not live here at all. The property itself is relatively nice but the management has been incompetent and the maintenance team needs to be fired. I moved in to my apartment in May 2018 and within 2 days of living there, one of my cabinets broke and I found out that my sink was leaking. When the maintenace people finally showed up, they absolutely botched the repairs. My cabinet is barely functional and I would not consider it “fixed” by any means. My sink was also installed completely crooked but even after putting in 4 work orders to have it repaired, I have never spoken to or see anyone in regards to the work orders and my sink has now been crooked for 10 months straight. Additionally, the rat problem is disgusting and even though they say they’re doing something about it, they’re not. The management also decided to move their front office into the area where the gym was supposed to be built so I’ve also been without a workout facility for 10 months. But hey, as long as it works for them right At the end of the day, I don’t think they have my best interest in mind and if I was you, I’d live somewhere else.
response from property -Dear Max, We apologize your stay has not been the best here at our property, If there is anything we can do to improve your stay please feel free to contact the main office at 303-743-1500. We look forward to hearing from you and hope to resolve these issues.
Awesomesubmitted by Sariah E. - |Recommended: YesThe staff is awesome, the apartments are very nice and the maintenance guys get the work done once you let them know what is the issue. The girls are the office are very personable and respectful.
response from property -Thank you for you wonderful review.
A solid start to starting a life in Colorado.submitted by Zachary L. - |Recommended: YesThe parking isn't free. It's 8.00 per vehicle unless you want covered parking. I think this is a bit lame to have to pay to park at my own apartment complex. I can hear my next door and below neighbors screaming every other night. The parents are pretty good at keeping them quiet. They use tough drywall so don't expect to be using drywall anchors because the drywall will literally cause the anchors to break. Our apartment is pretty good at keeping heat in. I live on the top floor and haven't had any problems. Staff and maintenance are very expedient in handling our concerns and requested repairs. Overall it's a pretty rock solid place to live in Aurora. The location is great and your no more than 10 minutes from the Denver High Life.
response from property -Hello Zachary, Thank you for your honest review. We understand many residents have had problems with parking but its to insure our residents do get parking and not just have cars getting parked here in the community. Let us know if you ever need anything to ensure you have a great experience and happy stay.
Spoke with management and had issue resolvedsubmitted by Kenneth P. - |Recommended: YesI spoke with the property manager today and received more hospitality than I would have hoped for. I made an error in judgement and she still talked to me with a professional attitude and resolved the issue at hand.
response from property -Dear Kenneth, Thank You, for you rating. We are glad the issue was resolved with the best hospitality that we strive for.
Toursubmitted by Marangeli S. - |Recommended: YesI made an appointment with Diana and she was quick and promptly, I feel in love with the great service she provided and made me feel welcomed, made me put my application inn. Thank Diana
response from property -Thank you Marangeli for your feedback!
It meets my needssubmitted by Dave D. - |Recommended: YesIt is fairly quite, convenient location. Heard about rat problems, and have seen a few dead rats that got run over in the parking lot. Hopefully the community is doing something about that. Would also like to know when the clubhouse exercise room will be open
response from property -Thank You for your honest review Dave, yes we are taking care of the problem and doing the best we ca. The clubhouse will be open by the beginning of next year sorry for any inconvenience it is getting completely remodeled.
A new place called homesubmitted by Gerardo G. - |Recommended: YesGreat Here I found my new home, I have been here for three months and everything it's being great Maintenance and services. The manager and staff are super friendly I love this place
response from property -Thank You Gerardo for the 5 star review
K311submitted by Stacey S. - |Recommended: NoThe statff is forgetful, never call you back. They charge more than the lease says you'll pay. They NEVER fix anything but will leave a message saying they did. HUGE rats all over the place outside. HORRIBLE.
response from property -Dear Stacey, Im sad to hear your stay wasn't the best. You may contact Lena@bldgapartments.com
Thank yousubmitted by Kameya J. - |Recommended: Yesvery nice and safe community all around very helpful and understanding
response from property -Dear Kameya, we all thank you for your review.
The areasubmitted by Elisamuel E. - |Recommended: YesI'd say it's nice and quiet
response from property -Thank you for your review.
Good facilities, horribly managedsubmitted by Caleb B. - |Recommended: NoThe apartment itself is nice. I love it, really, it looks very nice on the inside. However, the property is horribly managed. The website is not user friendly in the slightest, paying rent is a headache, the staff are rude I overheard them calling me a racial slur, cool , and there is trash all over the parking lot. The management does not seem to care in the slightest about its residents.
response from property -Dear Caleb. sorry that you are receiving the level of customer service we strive for. Please contact us at lena@bldgapartments.com
Amazing Servicesubmitted by Kameya - |Recommended: YesI received nothing but help. From them understanding my situation to them helping me and my family get the unit we wanted in more. I was so used to be turned down and they gave me a place to call home
response from property -Kameya, thank you for your kind words.
Good first apartmentsubmitted by Michael L. - |Recommended: YesLiving here is good. The other residents are friendly and nice.
response from property -Thank you very much for your feedback!
Pembrookesubmitted by Sandra C. - |Recommended: YesLa compania de pembrooke me a tratado muy bien. Me entacanta mi apartemento, y las personas de la oficina son muy amables. Siempre con una sonrisa en la cara. Yo recomiendo a mis amistades que vengan a vivir aqui. Muy linda esta la comunidad.
response from property -Thank you very much for your review~ Mil gracias por su cometario
Excellent submitted by Teresa - |Recommended: YesHave been here since last year and enjoyed it ever since..
response from property -Thank you very much for your review!